Thanks for shopping at Rukkai!
If you are not entirely satisfied with your purchase, we’re here to help.

Returns
You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of
payment).
You will receive the credit within 5-7 business days.

Shipping
Once the return request has been approved, we will email you a return label. This will be free of charge.

Contact Us
If you have any questions on how to return your item to us, contact us at admin@rukkai.com